operations manager for a musical instrument manufacturing business in Mount Vernon, Washington
LOGISTICS, OPERATIONS, AND CHANGE MANAGEMENT You are the operations manager for a musical instrument manufacturing business in Mount Vernon, Washington. The company has been designing and hand finishing solid wood mandolins for over 30 years. Mandolins are fragile, stringed instruments that vary in size based on the retailer’s request, but the most popular size is just over 27 inches (0.6858 meters) in length and 10 inches (0.254 meters) in width. The average cost for a mandolin at the company is $2,500. The company has earned a strong reputation because it uses only high-quality, solid wood materials, and it prides itself on designing and hand finishing over 250 mandolins per week. When a mandolin is ready to be shipped to the retailer, great care needs to be taken to ensure that the product is not damaged or broken. The manufacturer delivers to retailers in the United States and Europe and generally receives orders between April and Oc...